Right To Service
Services and Conditions from the Panchayat
A large number of people arrive at grama panchayats daily for various needs related to daily life. Providing them with smooth and timely service is a primary responsibility of grama panchayats. This handbook has been prepared with the objective of making grama panchayats, which citizens rely on for services from birth to death, more citizen-friendly.
Main Objectives of the Handbook
🔍 Transparency
Transparency
Make the panchayat governance system and various services provided to the public completely transparent.
⚡ Speed
Speed & Efficiency
Make services available timely and quickly by applying with accurate documents.
💡 Awareness
Awareness
Educate citizens about the eligibility criteria and documents required for each service.
ℹ️ Description: Given that the Kerala Public Service Rights Act has come into force, this information will help make it easy for the public to understand the method of submitting applications, required documents, and the timeframe within which services are made available.